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How it Works
Account Holder Registration
The financial institution provides a link on your website for account holder
registration.
That link takes account holders to BIT’s eStatement registration page,
which is branded with the financial institution’s name and logo. On
your behalf, BIT authenticates the account holder’s SSN/TIN, DOB,
and account number. Account holders are then prompted to provide their name
and email address, and select a username and password.
Account holders are asked to review the User Agreement, and click to accept
the terms. BIT provides a standard User Agreement, or you can provide
verbiage that you prefer to use.
Account holders are next given the opportunity to link their various
financial institution accounts so that they will be able to view all of their account
statements with a single log in. Statements with the same primary
account holder (SSN) can be linked.
Finally, account holders will receive an email confirming their registration.
If at a later time, account holders forget their password, they can request
online to have their password emailed to them, a process which is
managed by BIT.
Monthly Statement Notification
When new statements are posted each month, registered account holders receive
notification via email. The notification email contains a link to
your financial institution-branded eStatement log-on page on BIT’s
secure server.
Through the Administrator platform you can set system instructions
to send reminder emails to account holders who have not viewed their statements
after a prescribed amount of time has passed.
Account Holder eStatement Access
Account holders can access the eStatement log-on page via the link in their
monthly statement notification email. After username and password
verification, account holders can easily view, print, and download their
statements right from their desktop, at their convenience, 24 hours
a day.
Any time that account holders are logged in to the eStatement service,
they have the capability to view and edit their user profile, such
as their email address. They also have the ability to link any additional
accounts that they may not have linked at the time of registration.
BIT uses a SQL database mechanism to build statements on the fly,
so we don’t have storage limitations. The financial institution
can
determine how long the statements will remain available to account holders
on the eStatement site. Our standard is 12 months, although you
have the flexibility to choose a different length of time.
See a demo of the account holder’s eStatement
experience.
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